PRIVACY POLICY
Last Updated: 5 June 2026
GLOAM CREATIVE LIMITED ("Gloam", "we", "our", or "us") is committed to protecting your privacy and handling your personal information transparently and securely.
1. WHO WE ARE
GLOAM CREATIVE LIMITED
Unit 49 Alloa Business Centre
67 Whins Road
Alloa
Scotland
FK10 3SA
Email: [email protected]
We are the data controller responsible for the personal information we collect through our website and during the provision of our services.
2. INFORMATION WE COLLECT
We may collect and process the following information:
• Name
• Email address
• Telephone number
• Postal address
• Event details
• Wedding and event planning information
• Payment information
• Information submitted through contact forms
• Marketing preferences
• Website usage data collected through cookies and analytics
In limited circumstances, we may process guest information provided by our clients where necessary to deliver event services.
3. HOW WE USE YOUR INFORMATION
We use your information to:
• Respond to enquiries
• Provide quotations and proposals
• Deliver our services
• Process payments
• Communicate regarding bookings and events
• Improve our website and services
• Send marketing communications where permitted
• Comply with legal obligations
4. LEGAL BASIS FOR PROCESSING
We process personal data under one or more of the following legal bases:
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Consent where required
5. MARKETING COMMUNICATIONS
We may send marketing emails about our services, events, news, and inspiration where you have consented or where permitted by law.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. PAYMENTS
Payments made through our website are processed securely through third-party payment providers. We do not store full payment card information on our servers.
7. COOKIES AND ANALYTICS
Our website uses cookies and similar technologies.
These may include:
• Essential website cookies
• Google Analytics
• Meta Pixel
• Performance and functionality cookies
You can manage cookie preferences through your browser settings and cookie consent preferences.
8. SHARING YOUR INFORMATION
We may share information with:
• Payment processors
• Website hosting providers
• Analytics providers
• Email marketing providers
• Professional advisers
• Government or regulatory authorities where legally required
We do not sell personal information.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
10. YOUR RIGHTS
Under UK GDPR, you may have the right to:
• Access your information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable
11. SECURITY
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
12. COMPLAINTS
If you are unhappy with how we process your information, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
13. CONTACT
Questions regarding this Privacy Policy may be sent to:
[email protected]
GLOAM CREATIVE LIMITED
Unit 49 Alloa Business Centre
67 Whins Road
Alloa
Scotland
FK10 3SA
COOKIE POLICY & WEBSITE DISCLAIMER
Last Updated: 5 June 2026
COOKIE POLICY
Our website uses cookies to improve functionality, analyse website traffic, and support marketing activities.
Cookies may include:
• Essential Cookies – required for website operation.
• Analytics Cookies – including Google Analytics, which help us understand visitor behaviour.
• Marketing Cookies – including Meta Pixel, which helps us measure advertising performance and improve our marketing.
When you first visit our website, you may be presented with a cookie banner allowing you to manage your preferences.
You can also disable cookies through your browser settings, although some website functionality may be affected.
WEBSITE DISCLAIMER
The information contained on this website is provided for general information purposes only.
While GLOAM CREATIVE LIMITED endeavours to keep information accurate and up to date, we make no warranties or representations regarding completeness, reliability, suitability, or availability.
Any reliance you place on information contained on this website is strictly at your own risk.
Wedding, event, floristry, and styling concepts displayed on this website are intended as examples of previous work and creative direction. Individual events, designs, pricing, and availability may vary.
We shall not be liable for any loss or damage arising from the use of this website or reliance on its contents.
Nothing in this disclaimer excludes liability that cannot be excluded under applicable law.